Skip to main content

Why I do not get emails or notifications from Piñata?

Updated over a week ago

If you’re missing out on emails or notifications from Piñata, don’t worry — it’s easy to fix! Please follow these steps to check your notification settings:

  1. Open the Piñata app

  2. Tap on the More option in the bottom menu

  3. Select Notifications

  4. Make sure the Email slider is turned ON

This will ensure you receive important updates, reward alerts, and other messages from Piñata. If your settings are correct and you're still not receiving emails, be sure to check your spam or promotions folder.

Still need help? Contact our support team directly through the app.

Did this answer your question?