For Renters
53 articles
Why is Piñata better than other rent reporting services on the market?
What is back-reporting?
What is a tradeline?
When will my credit score be updated?
Does rent reporting open a new tradeline on my credit profile?
How do I sign up? (I am linked with my property management company or landlord)
How to easily access your free credit reports from all three bureaus
Who does my rent payment get reported to?
What is Piñata's cancellation policy for the subscription membership?
What happens if Piñata is unable to locate my rent payment?
How much does credit building cost?
How do I opt-out of credit reporting?
What’s a prize linked bank account?
How do I activate my Piñata Pay card?
How do I get rewarded with Piñata Pay?
When do I get Piñata Points with Piñata Pay?
How do I connect a bank account?
How long does it take for funds to land in my Piñata Pay account?
What if my landlord / property manager doesn’t accept this as payment?
How long does it take to receive my physical Piñata Pay card?
How do I freeze my Piñata Pay card?
Why was my transaction using Piñata Pay declined?
How do I set up direct deposit in Piñata Pay?
Is Piñata Pay a debit card or credit card?
How do I dispute a fraudulent charge?
Can I deposit a check?
How do I transfer money into Piñata Pay?
Whats my routing/account #?
What do I do if my Piñata Pay card is lost/stolen?
How do I use my virtual Piñata Pay card?
How to pay rent with Piñata Pay through AppFolio?
How to pay rent with Piñata Pay using Venmo?
How to pay rent with Piñata Pay through RealPage?
How to make a rent payment with Piñata Pay through Yardi (Rent Café)?
What do I get with a Free Piñata membership?
What do I get with a Piñata membership for 5$ per month?
Does my Piñata subscription have auto-renewal set up?
How do I setup an account if I have a VOIP or Google Voice phone number?
My account information is incorrect
Activating Your Account (Landlord-Invited Renters)
My landlord joined Piñata! Will my current Piñata account be transferred automatically?
My landlord is no longer part of Piñata. Can I still use my account?
Want to learn more about our Fraud & Account Security Policy?
Why I do not get emails or notifications from Piñata?