At Piñata, we value your privacy and provide you with the ability to manage your account and data. If you wish to delete your Piñata account, please follow the steps below:
In-App Account Deletion
1. Access Account Settings: Open the Piñata app and tap the "More" tab at the bottom right.
2. Select "Manage my membership" from the menu.
3. Select Piñata, scroll to the bottom of the following page, then select "Unenroll from Piñata."
4. You can close your account from the menu.
Web-Based Account Deletion
1. Visit Our Website: Go to https://www.pinata.ai/renters/account/membership/my-membership.
2. Close your account: Select the option to close your Piñata account.
Data Retention and Complete Deletion
- After initiating account deletion, certain data such as your name, email, phone number, date of birth, and encrypted SSN may be temporarily retained for legal and security purposes.
- To request complete deletion of all your data, please contact us at [email protected].
Important Considerations