At Piñata, we value your privacy and provide you with the ability to manage your account and data. If you wish to delete your Piñata account, please follow the steps below:
In-App Account Deletion
1. Access Account Settings: Open the Piñata app and navigate to the 'Account Settings' section.
2. Initiate Deletion: Select the 'Delete Account' option. Follow the prompts to confirm your request.
Web-Based Account Deletion
1. Visit Our Website: Go to https://www.pinata.ai/renters/account/membership/my-membership.
2. Submit Request: Fill out the account deletion form available on the page. This option is available even if you have uninstalled the app.
Data Retention and Complete Deletion
- After initiating account deletion, certain data such as your name, email, phone number, date of birth, and encrypted SSN may be temporarily retained for legal and security purposes.
- To request complete deletion of all your data, please contact us at [email protected].
Important Considerations