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How do I delete my Piñata account?
How do I delete my Piñata account?
Updated over 3 months ago

At Piñata, we value your privacy and provide you with the ability to manage your account and data. If you wish to delete your Piñata account, please follow the steps below:

In-App Account Deletion

1. Access Account Settings: Open the Piñata app and navigate to the 'Account Settings' section.

2. Initiate Deletion: Select the 'Delete Account' option. Follow the prompts to confirm your request.

Web-Based Account Deletion

2. Submit Request: Fill out the account deletion form available on the page. This option is available even if you have uninstalled the app.

Data Retention and Complete Deletion

- After initiating account deletion, certain data such as your name, email, phone number, date of birth, and encrypted SSN may be temporarily retained for legal and security purposes.

- To request complete deletion of all your data, please contact us at [email protected].

Important Considerations

Once deleted, your account cannot be recovered.

For further assistance, please reach out to our support team via the in-app chat or email at [email protected].

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