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F.A.Q.s
Answers to commonly asked questions!
22 articles
What is included in the Master Insurance Policy?
Which types of Insurance Coverages does Piñata offer?
What is not covered by the Master Insurance Policy with Piñata?
How to proceed to file an insurance claim?
How do I delete my Piñata account?
How to Place a Credit Freeze?
Can my credit score have a negative impact when signing up for Piñata?
What if I don't receive the e-mail verification for creating my account?
Is the platform secure?
How does this work with my existing property management software?
Can the invitation timing be coordinated with our initial notification to residents?
When do Piñata members receive their monthly Piñata Points credit?
My landlord joined Piñata! Will my current Piñata account be transferred automatically?
Who is the actual insurer when you have an insurance through Piñata?